Who We Are ?
A leading, independent software and services provider, Dalet empowers broadcast and media organizations all around the world. Our solutions allow media professionals to create, manage and distribute (social media, mobile, VOD and OTT) content faster and more efficiently, fully maximizing the value of assets. When combined, Dalet products power end-to-end, unified multimedia operations for news, sports, program preparation, production, archive and radio.
Dalet solutions are used around the world by many thousands of individual users at hundreds of TVs, Radios and other content owners, producers and distributors, including public broadcasters such as the BBC, SBS, France TV, TF1 and Russia Today, commercial networks and operators such as HBO, Canal+, CNN, NBC, FOX, ABC, CBS, Mediaset, and government & international organizations such as the UK Parliament, the UN, NASA and many others.
Top Reasons to Join Us ?
It's an amazing time to join Dalet as we continue to shape the future of media production, management and distribution. Dalet is the perfect place for talented, internationally minded and highly motivated individuals looking to join a dynamic company operating at a worldwide scale with a regional presence in EMEA, APAC and AMERICAS.
In parallel of moving our customer base from a “perpetual business model” to a “subscription business model” Dalet is shifting on an even more customer centric approach with a dedicated customer success division, regrouping Support, Cloud ops, Knowledge/documentation, Training and a brand new global Customer Success Management department under the same “roof”, directly reporting to the COO of the company.
Hence, our CSM team is not reporting to the sales but is working as a partner with them, being instrumental Dalet’s “land & expand” sales strategy.
That is why, yes, at Dalet your bonus will be only based on the retention, the satisfaction and the quality of your work within the CSM framework we are building right now !
So take the opportunity of being one of the first members of that Customer Success Management department while we are shaping it and join us !
Perks Working For Us?
What You’ll Do?
What We Expect From You?
Skills You Shall Have: