Technical Writer / Trainer - SaaS/Broadcast/Media - IL

Job description

Who We Are

Dalet empowers media-rich organizations to transform their production and distribution workflows – accelerating media operations, maximizing collaboration and creating higher value from content. As a leading media technology and service provider with over three decades of innovation, our software solutions enable greater control, enhanced visibility and increased productivity for content professionals and storytellers around the globe. Leading organizations such as ABC - Disney, Fox Networks Group, NBC, Arsenal Football Club, MediaCorp, Audi, and the BBC trust Dalet to support their daily content operations. Our team is driven by a passion for media and committed to empowering a world where compelling stories are beautifully made, effortlessly told and thoughtfully delivered.

Top Reasons to Join Us

  • Revolutionize a big industry in a dynamic, fast-growing, and innovative company
  • Benefit from great career opportunities around the world
  • Make the most of a truly collaborative environment with supportive leadership
  • Collaborate with talented and passionate team members


Who You Are

If you’re a fast learner, resourceful, and outgoing team player with a passion for knowledge management as well as great communication skills, we need to talk! We're looking for a driven individual who can work both independently and as part of a team.


What You’ll Do

You will develop and maintain knowledge resources within a great documentation team, and conduct internal and customer trainings. 

Requirements

The successful Trainer/Technical writer will have the flowing skills and experience: 

3+ years of technical writing and training experience.

Excellent spoken and written communication skills in English and experience working with content in multiple mediums. Spanish would be a plus.

Ability to collaborate with various departments, communicate with product managers, developers, engineers and testers and get the needed information.

Comfortable working in an international environment, handling complex systems and customer facing relationship.

Ability to travel to customer sites

A SaaS/cloud expertise is required and candidates with experience in the Broadcast / Media workflow industry (Ingest, Media processing, Scheduling, MAM,  Playout etc) will be looked on very favourably.